- Full price items without discount: up to 7 days for refund and 14 days for exchange
- For items during sale season: up to 5 days for refund and 7 days for exhcange
Please Contact Us if you have any further questions!
First: I confidently give you 14 days to LOVE your purchase – and if you don’t PLEASE return it and I will refund or exchange your item with a smile!
Second: Simply go to our Manage My Returns page and enter your email +order number, we will guide and manage your return from that point on (including collecting the item from your home)
Third: After we receive the item we will ship a replacement or refund you
I list some of the acceptable reasons here:
the size doesn’t fit you well
you changed your mind
you don’t LOVE the colour
there's a sandstorm outside (the Mission Impossible kind!)
Any other reason…
* For hygiene reasons panties are unable to be returned (unless the item is defective or we made a mistake of course!)