Refunds Policy

Refunds Policy

  • Full price items without discount: up to 7 days for refund and 14 days for exchange
  • For items during sale season: up to 5 days for refund and 7 days for exhcange


Please Contact Us if you have any further questions!

First: I confidently give you 14 days to LOVE your purchase – and if you don’t PLEASE return it and I will refund or exchange your item with a smile!

Second: Simply go to our Manage My Returns page and enter your email +order number, we will guide and manage your return from that point on (including collecting the item from your home)

Third: After we receive the item we will ship a replacement or refund you


I list some of the acceptable reasons here:

  • the size doesn’t fit you well

  • you changed your mind

  • you don’t LOVE the colour

  • there's a sandstorm outside (the Mission Impossible kind!)

  • Any other reason…

* For hygiene reasons panties are unable to be returned (unless the item is defective or we made a mistake of course!)