Refunds Policy
Refunds Policy
- Full price items without discount: up to 7 days for refund and 14 days for exchange
- For items during sale season: up to 5 days for refund and 7 days for exhcange
Please Contact Us if you have any further questions!
First: I confidently give you 14 days to LOVE your purchase – and if you don’t PLEASE return it and I will refund or exchange your item with a smile!
Second: Simply go to our Manage My Returns page and enter your email +order number, we will guide and manage your return from that point on (including collecting the item from your home)
Third: After we receive the item we will ship a replacement or refund you
Reasons
I list some of the acceptable reasons here:
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the size doesn’t fit you well
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you changed your mind
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you don’t LOVE the colour
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there's a sandstorm outside (the Mission Impossible kind!)
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Any other reason…
* For hygiene reasons panties are unable to be returned (unless the item is defective or we made a mistake of course!)